How to make a Referral

When?

• Very significant problems or crisis that you do not feel equipped to deal with.

• Moderate problems which persist without change or which are becoming worse--Student does not appear: 

  •  able to use advice or support and/or

  •  open to seeking help.

•  Numerous instances suggest student is unwilling to take responsibility for his/her actions and normal disciplinary measures are ineffective.

How? (With the Resistant Student)

• Attempt to develop a trusting relationship with students and get to know them. If a student tends to withdraw from you when discussions are always "serious", build trust through frequent, informal contacts that are less intense.
• In a non-threatening way, try to understand why they are resistant to counseling.  If notion is that counseling is for "nut cases" then
  • point out use for growth,
  • self-disclose, if appropriate
  • normalize, i.e., emphasize that these services are meant for all DePaul students because everyone goes through some difficult time in college;
  • disconfirm any fears that it will decrease contacts with you.
• Don't force the idea of counseling prematurely. This may jeopardize your relationship with students or make them feel you're rejecting or stigmatizing them--this will only increase resistance.
• After referral, check in with the student in a non-intrusive way--stay in touch--don't abandon the student.